Student account reconciliation

From 12/01/09, ITR will be performing a reconciliation of student accounts against the JCU Student Management System.

This will mean that graduated and non-current students will have their accounts deactivated per the Student Information Access Policy

Deactivated account's files and email will be retained for 6 months, but account use is restricted to that of an email forwarding mechanism only; no login.

If there is a requirement to continue to receive email to your current JCU email address (e.g. firstname.lastname@jcu.edu.au) during this period, you must set up a mail forward via your Mirapoint Webmail account before 12/01/09.

After this date only InfoHelp will be able to change your Mirapoint mail forwarding options. Once the retention period is up, mail to your firstname.lastname@jcu.edu.au address will no longer be forwarded and will be discarded.

Graduating students can, however log into GraduatesOnline to set up a mail forward for the firstname.lastname@graduates.jcu.edu.au email-for-life address. This will allow the University and your colleagues to continue to provide information past graduation.

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